Walk into almost any villa, apartment or commercial building in the UAE and you will find the same story: a wall of remote controls, a handful of manufacturer apps, and an air conditioning system completely isolated from the rest of the building automation. For a region where AC can account for up to 70% of electricity consumption, this fragmentation is not just inconvenient it is expensive.
CoolAutomation was built to solve exactly this problem.
CoolAutomation is a specialist manufacturer of HVAC integration gateways, compact hardware devices that sit between your air conditioning system and your building automation platform. Connect a CoolMaster to your VRF or split AC system and it instantly becomes visible and controllable via KNX, BACnet, Modbus, HTTP API, or any combination of these protocols.
Rather than replacing your existing AC equipment, CoolAutomation works with it. The hardware connects at the indoor unit level, giving you complete two-way communication: not just control commands, but live feedback on temperature, operating mode, fan speed, and fault status. All visible within your KNX system in real time.
One of CoolAutomation's strongest advantages is its universal compatibility. The CoolMaster series supports virtually every major VRF and split AC brand installed across UAE and GCC projects:
Daikin VRV systems
Mitsubishi Electric City Multi
LG Multi V
Samsung DVM
Panasonic, Hitachi, Toshiba, Fujitsu, Haier, Gree, Carrier and Midea
This means whether you are integrating a newly completed residential villa or retrofitting a commercial tower with mixed AC brands floor by floor, a single CoolAutomation product line handles the entire building.
For KNX installers, CoolAutomation is particularly straightforward to work with. The CoolMasterPro and CoolMasterNet models connect directly to the KNX bus, configured via ETS5 or higher. Once set up, every indoor unit appears as a standard KNX datapoint controllable from any KNX touchscreen, mobile app, or voice interface exactly as you would expect from a native KNX device.
The bi-directional communication is worth highlighting. Most proprietary AC control solutions only send commands to the AC system. CoolAutomation returns live status data to KNX, so your energy monitoring dashboards, building management visualisations, and fault alerting systems all receive accurate, real-time information.
In the Gulf context, CoolAutomation's integration unlocks a set of capabilities that are directly relevant to how buildings are actually used:
Scheduled operation: Pre-cool a villa before the family returns from school. Set all AC units to economy mode during peak tariff hours. Auto-off after a set period is critical for reducing consumption in second homes and holiday properties.
Scene integration: A "Leaving Home" scene can simultaneously lower blinds, lock doors, switch off lights, and bring every AC unit to standby. All from a single button press or geofence trigger.
Remote management: For facility managers overseeing multiple properties across the UAE or wider GCC, the cloud-based management portal enables monitoring and adjustment across all sites without requiring a physical visit.
Energy analytics: Track consumption per zone, per unit, or per floor. CoolAutomation's usage data integrates with KNX energy management systems to identify inefficiencies and validate savings after optimisation.
CoolAutomation is equally at home in high-end residential projects and large-scale commercial installations. For residential developers and smart home integrators in the UAE, it is the standard solution for bringing HVAC into a KNX or multi-protocol smart home. For commercial property developers and building management system operators, BACnet and Modbus connectivity makes it compatible with virtually any BMS platform on the market.
Hotels represent a particularly strong use case: per-room HVAC control integrated with room automation, lighting, curtains, DND, and Make Up Room status is a well-established application, and CoolAutomation's reliability makes it a dependable choice for hospitality projects across the region.
Cache is the official CoolAutomation distributor for the UAE and wider GCC region. We carry genuine stock in Dubai, supported by a local technical team available to assist with pre-sales design, product selection, and integration queries.
If you are an integrator, developer, or consultant working on a project that requires HVAC integration with KNX or any other automation protocol, we would welcome a conversation.
Explore the full CoolAutomation UAE product range or contact our team in Dubai to discuss your project requirements.
WhatsApp our team for a fast response on product availability, pricing, or technical support.
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